Technician A

Job ID
Regular Full-Time
Location : Name
Hawthorne - Maui


We Build Better Communities


Be Part of the Hawthorne Difference!


Hawthorne Cat is a family-owned company that has led its markets for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and government.


Every member of our team plays a significant role in our success.  Hawthorne Cat hires individuals who share our vision of Building Better Communities with our Customers and our values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE).


If you are looking to build your future with an established, thriving company with countless opportunities for growth and advancement, you’ve come to the right place!  At Hawthorne Cat, we’re always looking for exceptionally skilled, hardworking individuals interested in contributing to our success and the success of the communities that we serve.


Our people are our most valuable asset. That’s why at Hawthorne Cat we are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance.

We are currently seeking talented individuals for our Technician A position!

Here is some of what you’ll do…

POSITION SUMMARY: Without supervision, the Tech A will perform duties as assigned by the Service Manager in the repair, maintenance, and rebuilding of equipment in the shop or field, in a safe, efficient, and capable manner, and in the least amount of labor hours possible without rework.



  1. Completes work within 95% or less of the established target Flat Rate time.
  2. As well as performing mechanical repairs as directed, the Tech A assists in training personnel and traveling to all parts of HPC territory to assist less skilled technicians in solving problem jobs.
  3. Is proficient in the use of test and diagnostic tools and makes adjustments to machines and components. Is capable of troubleshooting mechanical problems in CAT and Allied products.
  4. Makes warranty recommendations and prepares reports when performing warranty service jobs, resulting in 100% of warranty claims being accepted by the manufacturers.
  5. Accomplishes work within preventative maintenance quality standards and within the time allotted.
  6. Attends all required training classes as directed and obtains passing grades in all.
  7. Reconditions or overhauls major components to manufacturer’s specifications and is capable of assembling, adjusting, testing, and having equipment perform to specifications.
  8. Performs the minimum number of tests necessary to identify the cause of a failure or problem and recommends action to correct the failure or problem.
  9. Maintains a favorable business relationship with customers, suppliers, and personnel from other HPC functions.
  10. Understands fluid sampling, including hydraulic, oil, cooling, and fuel systems.
  11. Uses all diagnostic tools and correctly diagnoses electrical systems, engine components, hydraulic systems, and powertrain systems within 30 minutes.
  12. Reports all unsafe and equipment deficiencies, other than those in the job assignment, to the Service Manager immediately.



  1. Must have a high school diploma or equivalent.
  2. Must have a valid Drivers License with a good driving record.
  3. Must have PC skills.
  4. Must be forklift certified or able to be certified within 60 days.
  5. Must own hand tools that are suitable to perform the work noted above.
  6. Must have 10 years experience in the repair and maintenance of CAT equipment and must have all the experience as outlined in HPC training classes.



  1. Walking: Moves about on foot, often through uneven terrain
  2. Hands/arms: Operates equipment and hand and power tools.
  3. Handling: Seizes, helps, or works with hands.
  4. Lifting: Raises or lowers miscellaneous equipment parts and tools.
  5. Reaching: Extends hands and arms in any direction.
  6. Stooping: Bends body downward and forward by bending at knees or waist.
  7. Standing: Remains in standing position if required to perform various functions of the job.
  8. Climbing: In and out of equipment.
  9. Vision: Reads work tickets and parts and service books and operates heavy equipment.
  10. Talking: Communicates by radio, phone, and in person.
  11. Hearing: Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication by radio, phone, and in person.
  12. Sitting: Sits in equipment and vehicles for extended periods.
  13. Laying: Lies in prone position under vehicles and equipment for extended periods.
  14. Lifting: Lifts up to 60lbs. daily, frequent exertion.



  1. Noise: Works in conditions with constant or intermittent noise.
  2. Temp/Weather: Works outside and in shop with variations of temperature and weather.
  3. Exposure: Subject to foul odors, fumes, and harsh substances.


Here’s what we Offer…

  • Competitive Compensation
    • Possible tool stipend
    • Possible sponsored certifications
    • Possible sign-on bonus
    • Possible relocation benefits
  • A great work environment and culture
  • Career growth and advancement opportunities
  • Training
  • Medical, Dental and Vision plans
  • Medical Video Appointments available
  • Health Savings Account available
  • Paid Time Off (PTO) Pay
  • 401(k) Plan + Company Matching
  • Health and Dependent Care Flexible Spending Accounts
  • Life & Accident Insurance
  • Employee Assistance Programs
  • Legal Plan
  • Travel Assistance Plan
  • Wellness Programs
  • Referral Bonus Program
  • Longevity Bonus Program
  • Recognition Programs and much more
  • Hawthorne CAT discounts
  • Boot Reimbursement
  • Tuition Reimbursement
  • Company-Supplied Uniforms
  • Advanced Technical Training
  • Estimated Compensation $50.73 per hour

Interested in joining the Hawthorne team? Check out our current available positions at:


ACCOMMODATIONS: Reasonable accommodations for essential functions of the position will be considered.


Hawthorne Cat® is an Equal Employment Opportunity/Affirmative Action Employer. M/F/V/D

Hawthorne Cat® Participates in E-Verify.a


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