HPC - Rental Operations Manager

Job ID
2019-1691
Location
US-HI-Waipahu
Category
Management
Type
Regular Full-Time
Location : Name
Waipahu

Overview

POSITION SUMMARY:       

 

Responsible for all operational activities associated with rental transaction processing from inception to return to ready status, all in a manner consistent with delivering Hawthorne and Caterpillar annual business plan goals and objectives.

 

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

           

  • Overall supervision, development and performance management of coordinators and technicians with a clear emphasis on safety culture development.
  • Assigning and prioritizing daily technician work duties and service calls.
  • Working with direct supervisor continuously analyzing rental fleet performance, inventory levels, technician efficiency, return to ready metrics, and
  • customer loyalty to ensure alignment and achievement of utilization, PAD, and ROI targets and objectives.
  • All trucking activities (pickup and delivery) Includes regulatory compliance of in-house or outside haulers.
  • Tracking, scheduling and performing PM services within 50 hours of due date.
  • Ensuring technicians are properly trained on products offered by Hawthorne. Working with Allied vendor manufacturers on training program offerings.
  • Interdepartmental interface promoting good working relationships.
  • Interface with Caterpillar factory reps on matters pertaining to rental business.
  • Other duties as assigned. 

Qualifications

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

 

  • Must have a high school degree or equivalent, Bachelor’s degree in Business Administration preferred.
  • Must have minimum of 5-7 years progressive experience in used equipment /rental management in the earthmoving industry.
  • Excellent interpersonal skills.
  • Well developed communication skills, both written and spoken.
  • Must have a positive attitude and be a self-starter.
  • Must be organized and a good planner; ability to set and meet goals.
  • Experience with Microsoft Office.
  • Must have a valid State of Hawaii Driver’s License.

  

TESTING REQUIREMENTS:

 

Applicants maybe required to pass a written and/or oral examination before being considered for employment in this position.

 

PHYSICAL DEMANDS:

 

  • Walking and moving about on foot.
  • Handling: Seizes, helps or works with hands.
  • Lifting: Raises or lowers miscellaneous paperwork.
  • Reaching: Extends hands and arms in any direction.
  • Stooping: Bends body downward and forward by bending at knees or waist.
  • Standing: Remains in standing position if required to perform various functions of the job.
  • Vision: Read computer and paperwork.
  • Talking: Communications by phone and in person.
  • Sitting: Sits at desk. Sits for long periods of time.
  • Climbing: Climb on and off earthmoving machines/engines.

 

ENVIRONMENTAL:

 

  • Noise: Works in conditions with constant or intermittent noise.
  • Temp/Weather: Works in an office environment.

 

ACCOMMODATIONS:

 

Reasonable accommodations for essential functions of the position will be considered.

 

ACCOMMODATIONS:  Reasonable accommodations for essential functions of the position will be considered.

 

Hawthorne CAT® is an Equal Employment Opportunity/Affirmative Action Employer.  M/F/V/D

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed