• Technician A

    Job ID
    Regular Full-Time
    Location : Name
    Hawthorne - Kona
  • Overview

    Without supervision, will perform duties as assigned by management in the repair, maintenance and/or rebuilding of equipment in the service shop or field, in a safe, efficient and capable manner in the least amount of labor hours possible and with rework.


    1. This employee shall have at least ten (10) years experience in the repair and maintenance of Caterpillar equipment.
    2. This position requires work to be completed within 95% or less of an Flat Rate times that are established as targets.
    3. Besides performing mechanical repairs as directed, this position will entail duties that may call for involvement in training personnel and traveling to all parts of Hawaii territory to assist less skilled technicians in solving problem jobs..
    4. Must be proficient in the use of test and diagnostic tools and make adjustments to machines and components. Be capable of troubleshooting mechanical problems in CAT and Allied products.
    5. Make warranty recommendations and prepare reports when performing warranty service jobs, resulting in 100% Warranty claims are accepted by the manufacturers.
    6. Work is accomplished to preventative maintenance quality standards within the time allowed.
    7. Attend all required training classes as directed and obtain passing grades.
    8. Recondition or overhaul major components to manufacturers specification and is capable to assemble, adjust, test and have equipment perform to specifications.
    9. Capable of performing the minimum number of tests necessary to identify the cause of the problem and recommend action to correct the failure or problem.
    10. Maintains a favorable business relationship with customers, suppliers and personnel from other branch functions.
    11. Understands fluid sampling, Including hydraulic, oil, cooling and fuel systems.
    12. Can use all diagnostic tools and correctly diagnose electrical systems, engine component, hydraulic systems, powertrain systems, within thirty (30) minutes.
    13. Reports all unsafe and equipment deficiencies (other than those in the job assignment) to the supervisor immediately.



    1. Must have 10 years experience in the repair and maintenance of CAT equipment.
    2. PC skills required.
    3. Must have a valid Class C License.


    TESTING REQUIREMENTS:  Applicants may be required to pass a written and/or oral examination before being considered for employment in this position.



    1. Walking and moving about on foot often up and down stairs.
    2. Handling: Seizes, helps or works with hands.
    3. Lifting: Raises or lowers miscellaneous parts and machines.
    4. Reaching: Extends hands and arms in any direction.
    5. Stooping: Bends body downward and forward by bending at knees or waist.
    6. Standing: Remains in standing position, if required to perform various functions of the job.
    7. Vision: Read paperwork, files and records on the computer.
    8. Talking: Communications by phone and in person.
    9. Sitting: Sits at desk.


    1. Noise: Works in conditions with constant or intermittent noise.
    2. Temp/Weather: Works in an outside environment.


    ACCOMMODATIONS:   Reasonable accommodations for essential functions of the position will be considered.


    Hawthorne Cat® is an Equal Employment Opportunity/M/F/disability/protected veteran status.

    Hawthorne Cat® Participates in E-Verify.


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