POSITION SUMMARY: The Customer Experience Representative is responsible for creating a unified corporate customer experience, identifying customer expectations, measuring our satisfaction levels, ensuring customer issues or complaints are being addressed, as well as assisting parts and service transactional improvements that will be noticed by the customer and measured by improvements in customer loyalty.
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:
Applicants may be required to pass a written and/or oral examination before being considered for employment in this position.
Accommodations: Reasonable accommodations for essential functions of the position will be considered.
Hawthorne CAT® is an Equal Employment Opportunity/Affirmative Action Employer. M/F/Disability/Protected Veteran Status
Hawthorne CAT® participates in E-Verify